CDR
Calls
Answered, missed, inbound, outbound, and browser legs. New sessions write here when you hang up.
| When | Dir | From | To | Dur | Playbook | Result |
|---|---|---|---|---|---|---|
| 24 Aug, 10:18 | in | •••• | •••• | 3:04 | front-desk | answered Hours and address. Transferred to operator. |
| 24 Aug, 09:10 | in | •••• | •••• | 1:01 | support | answered Login loop on the mobile app. Ticket AR-1842. |
| 24 Aug, 07:00 | in | •••• | •••• | — | front-desk | missed Abandoned during ringback. |
| 24 Aug, 04:20 | out | 1001 | •••• | 5:12 | concierge | answered Outbound trial to the diagram number. |